b1777's Privacy Policy

b1777 is a trusted online betting and casino platform operating for users in Bangladesh. We place the highest priority on the privacy of our users and are committed to protecting your personal information.

This privacy policy explains what types of information b1777 collects, why it is collected, how that information is used, with whom it may be shared, and what steps we take to protect your information. This policy applies jointly with our Terms and Conditions.

By using our platform you confirm that you are at least 21 years of age and that you agree to understand and comply with the terms of this privacy policy.

Various types of information are collected for the operation of the b1777 platform. This information is divided into two main categories:

2.1 Personal Information Provided Directly by You

The information you provide yourself includes:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Bank account details, bKash/Nagad/Rocket/Upay number (for processing transactions)
• National ID number or passport number (for identity verification)
• Address and location information

2.2 Automatically Collected Information

Information that is automatically collected when you use our platform:

• IP address and device information
• Browser type and version
• Operating system information
• Login time, gaming history, and activity logs
• Information collected from cookies and similar tracking technologies
• Referral source and page visit data

b1777 uses your personal information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorised purposes.

3.1 Account Management

Your information is used to create, verify, and manage your account. This includes age verification, identity confirmation, and account security.

3.2 Financial Transaction Processing

Your payment information is used to process deposit and withdrawal requests. This information is essential to completing transactions securely via bKash, Nagad, Rocket, Upay, or bank transfer.

3.3 Customer Service

Our 24/7 live chat support team may use your account information to provide you with the right assistance.

3.4 Responsible Gaming

Monitoring your gaming activity to identify potentially problematic behaviour and providing support related to responsible gaming.

3.5 Fraud Prevention and Security

Your information is used to prevent illegal activity, fraud, money laundering, and other harmful activities.

3.6 Service Improvement

Collected information is used to analyse the performance of our platform and improve the user experience.

b1777 never sells your personal information to third parties for commercial purposes. However, in specific circumstances your information may be shared with the following parties:

4.1 Payment Service Providers

bKash, Nagad, Rocket, Upay, and banking institutions may receive the information needed to process transactions. These institutions are bound by their own privacy policies.

4.2 Technology and Software Partners

Limited information may be shared with game software providers and technology partners for the purpose of delivering services. These partners are required to comply with our privacy standards.

4.3 Legal Obligations

Your information may be disclosed in response to a court order, a lawful request from a law enforcement agency, or a legal obligation. In such cases we will disclose only the minimum information necessary.

4.4 Business Restructuring

If b1777 undergoes a business merger, acquisition, or restructuring, your information may be transferred to the new entity. You will be notified in advance in such a case.

b1777 uses industry-standard technology and methods to protect your personal and financial information. The key components of our security framework are:

• SSL Encryption: All information sent to and received from our platform is protected by SSL/TLS encryption technology, which prevents unauthorised access by third parties.
• Secure Data Storage: Your information is stored in encrypted databases and only authorised staff can access a limited amount of information when necessary.
• Regular Security Reviews: Our systems undergo regular security testing so that any vulnerabilities can be identified and resolved quickly.
• Two-Factor Authentication: Two-factor authentication is provided for additional account security.
• Staff Training: Our staff receive regular training on privacy and data protection.
• Incident Response Plan: We have a defined plan in place to take swift action in the event of any security breach.

However, it is not possible to guarantee 100% security when transmitting information over the internet. For this reason we advise you to keep your password confidential and avoid logging in on unfamiliar devices.

The b1777 platform uses cookies and similar technologies to improve your browsing experience and to analyse platform performance.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, ensure security, and save your preferences. Disabling these cookies will prevent the platform from working properly.

6.2 Analytical Cookies

We use analytical cookies to analyse the usage of our platform and to improve the user experience. This information is always used in aggregated and anonymous form.

6.3 Cookie Control

You can control or delete cookies through your browser settings. Keep in mind, however, that disabling certain cookies may cause some features of the platform to not work properly.

b1777 retains your personal information only for as long as it is needed.

• Active Account: All information is retained while your account is active.
• Closed Account: Even after an account is closed, information may be retained for a defined period to meet legal obligations, resolve disputes, and prevent fraud.
• Transaction Records: Records of financial transactions are kept for the period required by law.
• Marketing Communications: Information related to marketing is deleted if you withdraw your consent or close your account.

Once the defined period has passed, your information is securely deleted or anonymised in a way that means you can no longer be identified.

b1777 respects the following rights regarding your personal information:

8.1 Right to Access Information

You can contact us at any time to find out what information we hold about you, how we are using it, and with whom we are sharing it.

8.2 Right to Correct Information

If there is any incorrect or incomplete information in your profile you can request that it be corrected. This can be done through your account settings or by contacting support directly.

8.3 Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, if there is a legal obligation or an ongoing investigation, it may not be possible to fulfil this request.

8.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of information processing.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us. Our support team is available 24/7 via live chat to assist you in Bengali. You can also reach us by email: [email protected] — we will respond to your request within a reasonable time.

b1777 is strictly a platform for adults. This service is operated for those aged 21 and above only.

We do not intentionally collect information from anyone under the age of 21. An age verification process is in place at registration, and if we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you become aware that a minor is using our platform, please contact us.

We use various third-party services to operate our platform, such as game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, and others) and payment gateways.

These third-party organisations are governed by their own privacy policies. b1777 is not responsible for the privacy practices of these organisations. However, we ensure that our key partners follow industry-recognised standards.

b1777 may update this privacy policy from time to time. For any significant changes we will publish a notice on our platform and, where applicable, notify you by email.

The "Last Updated" date shown at the top of this page always indicates the date of the current version. We recommend that you review this policy regularly so that you stay informed of any changes.

If you continue to use the platform after changes have been made, you will be considered to have given your consent to the updated policy.

If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us.

Your privacy is very important to us and we are always committed to ensuring the highest level of protection for your information. Thank you for using b1777. Play responsibly.